State Farm® Insurance Agent Melissa Miller

"Thank you Penny was getting the shop and the claims team unstuck and my claim approved. You were quick and diligent working on my behalf…. I appreciate you. Doug"

"Met with Penny today to go over my life insurance options since my term plan was coming to an end. Received great info. Also talked about the Drive Safe program I am enrolled in. Who doesn't love easy, additional discounts? In all our talks she noticed I hadn't had an auto rate review in a while so we started that process. Can't go wrong there either since premium will either stay the same or go down, never up. She didn't let me leave until all and any questions were answered. I'm not a selfie person, but if you are this is a great place to get a selfie with cardboard cutout of Jake."

"Fantastic company. Great employees."

"Penny’s knowledge, patience and caring attitude was amazing ! I appreciate her help so much !!"

"Just got insurance through State Farm and let me tell you Penny helped me out and talked me through it and she did such a great job at explaining everything 10 out of 10 would recommend her! Thank you so much Penny you are so amazing!!"

"Penny and Paul are outstanding employees of this agency. After a washing machine leak caused damage across three floors on Tuesday, the repair company’s preferred mitigation team set up drying equipment immediately.By Thursday night, I realized the water damage company wanted me to sign a document that appeared highly detrimental. I contacted my agent, Melissa Miller, for advice. Penny stepped in right away and was incredibly helpful. After reviewing the paperwork, she advised me not to sign and contacted the owner of the repair company. He has since agreed to call the mitigation team and resolve the issue with the documents."

"Penny was awesome. She helped me navigate a stressful and complicated insurance claim to put my mind at ease. Nailed it with 5 stars!"

"I walked in feeling defeated and Penny made sure I felt welcome and well taken care of. She listened and helped me understand policy so I felt comfortable moving forward with a fantastic new agent. What a contrast to other insurance companies. Absolutely fabulous knowledge broken down to understand. I will be recommending this agent and Penny is an asset to this branch. 5 stars dosnt cut it when rating trust. 👏"

"Penny at the Melissa Miller State Farm Office was personable, professional, knowledgeable and a pleasure to work with. She was a clear communicator and always got back in touch in a timely manner. This is a GREAT team of professionals! Everyone I've dealt with at Melissa's office has been superb and I would highly recommend this insurance agency."

"Penny did a good job getting all my plans set up and was helpful on explaining everything through the process!"

"Penny is the best! Easy to work with, great personality, and when it was time to pay the price was shockingly affordable!! Thanks Penny!!"

"Getting car insurance was extremely easy and quick! Anna was great an explained everything throughly and help me get the best deal! Would highly recommend!!!"

"Penny and Anna did a great job of helping us with our auto claim. You never know how well your agent and insurance works until you have a claim. Like a good neighbor State Farm is there when do you need them!!!!! I highly recommend Melissa Miller, State Farm agent for your insurance needs. Paul and Kathy Schraeder"

"I have been with this agency for many years and always have a great experience with knowledgeable staff that answer my questions and resolve issues quickly. Every few years I evaluate alternatives and always come to the same conclusion that this is the best value around and the best experience for me."

"Penny and Paul have both been amazing to work with. They have been very responsive to all of our insurance questions and helped identify areas where I had some gaps in my insurance coverage. It is a joy to work with both of them."

"I had a great experience working with Penny at State Farm. She was incredibly helpful, patient, and knowledgeable throughout the entire process. Penny took the time to clearly explain my coverage options and made sure I understood everything before making any decisions. What really stood out was her responsiveness and genuine care—she made me feel like more than just a customer. Whether I had a quick question or needed more detailed information, she was always prompt and professional. If you’re looking for someone reliable and easy to work with, I highly recommend reaching out to Penny at State Farm. She made the whole experience smooth and stress-free. We call penny with any need we have for our 4 cars and she is quick and thorough. Thanks penny"

"Went in for a yearly review and ended up with lower rates on both my auto policies. Could not be more thrilled when everything else is going up...Penny helped save me a bundle!"

"Paul was very helpful. He explained the safe driving by Stat Farm. Plus told about extra savings by being certified by AARP or AAA. Paul was very professional and at the same time. We talked about our common likes. I told Paul that I had looked into other insurance companies . I could save some money. However. Like I stated " having an agent close to home is important to me." Finally, Paul set me up to have the opportunity to save money by signing up a bluetooth State Farm monitoring my safe driving habits. Thank you"

"Penny at State Farm did a great job reviewing our insurance and helping us get exactly the coverage we need without paying for extras. She explained everything clearly and helped lower our monthly premium. Very professional and easy to work with — highly recommend!"

"My wife and I met with Penny Postlewait at Melissa Miller's State Farm Insurance office for an insurance coverage review and update appointment. Penny took a lot of time with us answering all of our questions and making sure that our insurance needs were covered and up to date. Penny is very knowledgeable and professional. We couldn't be happier with the service that we received. I highly recommend that you call Penny for your insurance needs."

"Anna was such a wonderful help made everything so easy! Would definitely recommend"

"Melissa and her staff are very knowledgeable, helpful and responsive. I appreciate the service they provide!"

"I have been a State Farm customer for almost seven years. Those seven years have been with Melissa Miller's team in Portland, Oregon. I was introduced to her team when I purchased a motorbike because her motorcycle rates killed the competitor's rates. Soon thereafter I transitioned over to her team for all of my insurance needs - multi vehicle, renter's insurance, motorcycle insurance. Melissa Miller's team has a number of lovely people that I have enjoyed working with over the years. Anna Koval, specifically, has been an absolutely integral part of my positive experience with State Farm. She is incredibly helpful, professional, respectful, effective, efficient, and more. I can't say enough good things about her. This review is years overdue. Anna has helped me through a number of major life events - some predictable and some unfortunate and unforeseeable . Anna helped me navigate through a divorce, a mugging, car theft, policy premium shifts, state moves, vandalism claims, and more. I foresee myself continuing to be a State Farm customer and that is largely because of my experience with Anna. Thank you Anna, and thank you Melissa Miller's team. You guys live up to the slogan "like a good neighbor, State Farm is there." Thank you."

"I have always been happy with the Melissa Miller Agency, but am even more satisfied after my recent experience. I had a large claim that got stalled because of communication between the adjuster and the contractor. Once Penny Postlewait from Melissa's office got involved and assisted, everything got back on track and the situation got resolved. Penny is a great advocate and takes customer service to a new level. She is proactive, efficient and cares about her customers. Penny is your friend in the insurance business!"

"I worked with Penny, and she did a great job walking me through our State Farm Insurance account. We'd recommend the Melissa Miller agency."