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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Camp Big Dawg LLC

May 8, 2025

5  out of  5
rating by Camp Big Dawg LLC
"I love ❤️ working with this office so much! Penny is always so responsive, quick to answer questions, and so efficient about getting my new policies quoted/written! Most other agents don't understand business policies, Penny just is a whiz at fully understanding them! ☺️"
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Dan Scott

May 2, 2025

5  out of  5
rating by Dan Scott
"I cannot put into words my satisfaction with my recent dealings w/Melissa Millers State Farm agency! In particular w/Penny Postlewait. I am a new client to State Farm, challenged by the new era (to me anyway) of computers, electronics etc as I recently lost my wife who handled all that! I have to say Penny has been my lifeline & basic savior in my attempts to navigate. She is not only extremely savvy in her workplace but more importantly, kind, considerate & understanding of an old dog struggling to navigate the process! Giant kudos to not only Penny but to State Farm for employing this awesome human being! Thank You a Million Penny! You absolutely ROCK & made my life much easier! Respectfully, Danny Scott"
We responded:
"Thanks for the 5-star review Dan. We appreciate your feedback. Penny is a rockstar and we are very happy she was able to assist you. -- Melissa"
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Daniel Fenesan

May 1, 2025

5  out of  5
rating by Daniel Fenesan
"This agency has been a breathe of fresh air after years of dealing with online "agencies". It's nice having good old fashioned relationships with the people who insure you and isn't processed solely by a algorithym. Everyone here is repsectful and they even beat my previous insurance coverage significantly. Also, thank you Anna for your help with everything."
We responded:
"Thanks Daniel! We appreciate your insight and love that you described us as a breath of fresh air! One of our goals is to help customers breathe a little easier when it comes to insurance - and even save a bit on costs! Thanks for the shout out to Anna. "
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Joni Dunton

April 30, 2025

5  out of  5
rating by Joni Dunton
"Such a welcoming office. Penny Postlwait has been BEYOND phenomenal to work with. Answering questions has to be her superpower! Beyond thankful to have found this office !"
We responded:
"As the agent I would like to officially say, "Welcome" as well. We appreciate your 5-star review and for the recognition the Penny deserves. She is a superhero to us every day. Thanks again for your business - Melissa"
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Haylee Woll

April 30, 2025

5  out of  5
rating by Haylee Woll
"UPDATE: I recently underwent a stressful issue that I was wavering on filing a claim on / I really didn't know what to do. Penny was extremely reassuring and went above and beyond to follow up with me and help me think through options. I'm still a very happy customer! --- I’ve had many positive experiences with Melissa/her team/State Farm over the years. I’m so happy to have an agent with such genuine service"
We responded:
"Glad to hear that you continue to have a great experience with our office. Thanks again Haylee. Thank you, Haylee, for taking the time to leave a review of the Melissa Miller State Farm Agency! We are thrilled to hear that you have had many positive experiences with our team over the years and that you appreciate our genuine service. At Melissa Miller State Farm Agency, we are committed to providing excellent customer service and personalized insurance solutions to our customers. We are delighted to hear that our team has been able to meet your needs and provide you with the level of service you deserve. Thank you again for your review and for choosing Melissa Miller State Farm Agency for your insurance needs."
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Rostik Koval

April 1, 2025

5  out of  5
rating by Rostik Koval
"Anna was really helpful"
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Shelly Roy

February 26, 2025

5  out of  5
rating by Shelly Roy
"Today, I had the pleasure of working with Anna. She was such a great help. Professional, knowledgeable, friendly, and helpful. I recommend anyone needing insurance to give Melissa Miller/State Farm a call and ask for Anna!"
We responded:
"Shelly, we’re over here cheering because this review is everything! Anna always brings her A-game, and we’re happy she made your insurance experience a breeze. Knowledgeable, friendly, and professional, that’s exactly the kind of service we strive for every day. Your recommendation is the highest compliment, and we couldn’t be more grateful. Thanks for trusting our team with your insurance needs!"
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Sarah Lewis

January 31, 2025

5  out of  5
rating by Sarah Lewis
"I was referred to Lily Wilson at Melissa Miller's office by several of my motorcycle riding friends. I received a quote for moto, auto, and renters and found a significant decrease in cost and better coverage than my previous insurance. Lily was great to work with. It was a pleasant and seamless transition over to State Farm."
We responded:
"This review has us fired up, thank you Sarah! Lily made switching easy while getting you great coverage and savings. Motorcycle, auto, and renters? You’re set, and we love to see it! Huge thanks for trusting us—we’re excited to keep delivering top-notch service!"
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RaNea Bryant

January 29, 2025

5  out of  5
rating by RaNea Bryant
"I always get the best service from my State Farm office. They are quick to respond and are always friendly!"
We responded:
"This review is everything, RaNea! We take great pride in being quick, helpful, and kind, so knowing we’re delivering on that makes us so happy. It’s a joy working with customers like you who appreciate what we do. Thank you for making our day with your awesome feedback!"
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Heather Koell

January 29, 2025

5  out of  5
rating by Heather Koell
"I absolutely recommend this office! Lily Wilson went above and beyond to help me out. She was incredibly patient, and thorough in explaining my options, making sure I understood everything clearly. She is so professional and friendly, and she made the entire process really smooth. If you're looking for someone who truly cares about their clients and provides top-notch service, Lily is the one to see! 👍🏻👍🏻"
We responded:
"Heather, you’ve made our day with your kind words! Lily really knows how to make the whole insurance process feel like a breeze, and we’re so happy she could help you every step of the way. We believe in providing not just great service, but also making sure you fully understand your options. Your recommendation is truly the best compliment we could ask for! Thank you for trusting us with your insurance needs!"
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Jamie Wilcox-Berrington

January 24, 2025

5  out of  5
rating by Jamie Wilcox-Berrington
"Lindsey was GREAT!!! Saved me over $1000.00 bundling all our insurance."
We responded:
"Jamie, this is music to our ears! Lindsey truly is amazing, and knowing she helped save you over $1,000 makes us so happy. We’re all about finding the best coverage and savings for our customers, and it’s awesome to see it pay off for you. Your excitement is contagious, and we’re thrilled to have made such a big difference. Thank you for sharing this, your feedback means the world!"
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Julie Lannin

January 23, 2025

5  out of  5
rating by Julie Lannin
"wonderfully helpful, professional, extra courteous, efficient and expedient in following up with clientele."
We responded:
"Thank you so much for this amazing review, Julie! It’s so great to hear that our team’s professionalism and care really stood out to you. We work hard to make every experience smooth and enjoyable, and your kind words mean the world to us. Your feedback feels like the perfect high-five that keeps us motivated every day. Customers like you are exactly why we love what we do!"
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Karissa Mendoza

January 7, 2025

5  out of  5
rating by Karissa Mendoza
"Recently switch over to state farm and it has been a wonderful experience. Anna from state farm has been incredibly helpful with answering any of my questions and resolving any issues!"
We responded:
"Welcome to the State Farm family Karissa, and thank you for sharing such an awesome experience! I’m so glad to hear Anna’s been a total rockstar in helping with your questions and making everything run smoothly. Switching insurance can feel like a big deal, so it’s amazing to know we’ve made it a breeze for you. Stories like yours are exactly why we love what we do, it’s the best part of our day! Thanks for trusting us to have your back, we’re so happy to have you with us!"
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Joe Lukens

December 21, 2024

5  out of  5
rating by Joe Lukens
"Awesome customer service as always! Thank you Anna!"
We responded:
"We love hearing how much you appreciate Anna’s help, Joe! She truly is one of a kind! Her deep understanding of insurance and her commitment to helping customers make her an amazing asset to our team. Knowing she made things easier for you makes us all so proud. Your kind words will mean the world to her. Thanks for taking the time to share this!"
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Lance Archer

December 12, 2024

5  out of  5
rating by Lance Archer
"Lindsay takes good care of my insurance needs!"
We responded:
"Thank you, Lance, for recognizing Lindsey’s hard work! She always strives to make sure our customers’ insurance needs are handled with care and precision. It’s wonderful to know she’s been such a reliable support for you. We truly appreciate your continued trust in her and our office! We’re here to support you every step of the way."
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Andrew James

December 12, 2024

5  out of  5
rating by Andrew James
"I am a new customer and could not be more happy with the service I received"
We responded:
"Welcome to the Melissa Miller State Farm family, Andrew! We’re so glad to hear about your great experience! We aim to make insurance transitions smooth and hassle-free for our customers. Thanks for your wonderful feedback, and we look forward to being your insurance partner for many more years! "
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Haralee Weintraub

November 22, 2024

5  out of  5
rating by Haralee Weintraub
"Shopping for new insurance usually isn't something on the top of a list of fun things to do, but this office made it so easy and painless that I would recommend them to anyone looking to change or to see if they can get a better deal! I worked with Lily Wilson and she was knowledgable, professional, efficient and a pleasure to work with. She also saved me money, a win win situation all around!"
We responded:
"Thank you for sharing your experience, Haralee! We’re so glad Lily’s knowledge and efficiency made such a positive impact on your insurance shopping journey. Saving money while getting excellent service truly is a win-win, and we’re glad we could deliver that for you. It’s an honor to have you as part of our insurance family. Thank you for trusting us and we’ll always strive to exceed your expectations! Appreciate the feedback. So glad the Melissa Miller Insurance Agency was able to assist you with your insurance needs (and make it as painless as possible). Lindsey is great and we so appreciate you confirming her value! "
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Mary Johnson

November 22, 2024

5  out of  5
rating by Mary Johnson
"My agent (Nancy T) got me a quote and switched over from my old policy without any hassle and she saved me money for more coverage. I'm absolutely satisfied with new coverage."
We responded:
"Mary, it’s wonderful to hear how we took care of everything seamlessly and even found you better coverage at a lower cost. Your satisfaction is a reflection of the care and dedication we aim to provide every customer. Thank you for choosing us to support your insurance needs. We’re so happy to have you with us and look forward to serving you for years to come!"
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Noah Krygier

November 16, 2024

5  out of  5
rating by Noah Krygier
"Anna was super responsive and easy to work with on an after hour (on a Friday...) update to my policy. Excellent customer service - thanks, Anna!"
We responded:
"Your review truly made our day, Noah! Anna’s ability to provide quick and easy assistance, even after hours on a Friday, showcases her dedication to excellent customer service. We’re so glad she could help with your policy update and make the process seamless. Thank you for sharing your experience!"
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geoff erichsen

November 14, 2024

5  out of  5
rating by geoff erichsen
"Called in with 2 questions and Kelsey was very helpful and professional. I appreciate this type of service. Thank you On July 1, 2024, Agent Paul Braks help me modify 2 of my existing accounts. He too was most helpful, courteous and professional. This is why I am a State Farm customer. On November 12, 2024, I had another pleasant experience with special agent Paul Braks. He assisted me in requesting a re-rate for my vehicle. I appreciate his concern and it’s service like this that will keep me with State Farm Insurance. Thank you. Respectfully, Geoff Erichsen"
We responded:
"Hi Geoff! Big thanks for your kind words about Paul. He’s truly dedicated to making sure everything runs smoothly. We’re so happy to hear he provided the helpful, courteous service you deserve. This is exactly why we love having you as a State Farm customer, we appreciate your feedback. We’re always here for you, no matter what you need. See you again soon! Great to hear from you again, Geoff! We’re over the moon to know that your experience with Paul was just as positive as your previous interaction with him. It’s clear that Paul consistently provides the helpful, courteous, and professional service that truly makes a difference for our customers. We deeply appreciate your loyalty and the trust you've placed in us. Service like Paul’s is exactly what we strive for, and we’re so happy it’s been a part of your experience with State Farm. Thank you once again for your kind words—we’re here for you whenever you need us!"
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Sandy C

November 10, 2024

5  out of  5
rating by Sandy C
"Paul provided great service. Very responsive and professional."
We responded:
"We’re so grateful for your feedback, Sandy! We’re thrilled that Paul’s responsive and professional service met your expectations. He’s truly dedicated to making sure our customers feel supported, and it’s great to hear he did just that. Thank you for sharing your positive experience."
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M Morgan

November 8, 2024

5  out of  5
rating by M Morgan
"Being one of their "problem child" Anna is always able to smooth the rough Waters and bringing calmness to my chaos."
We responded:
"David, your words made us smile! Anna does have a way of bringing calm to those rough waters, and we’re so glad she’s here for you in those moments. We’re proud to have team members who truly care about making a difference. Thank you for your continued trust in us, we value your business!"
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Donny Tran

November 4, 2024

5  out of  5
rating by Donny Tran
"easy communication, fast turn around time, and save me $ on my insurance."
We responded:
"It’s wonderful to hear that you found our service fast and the communication clear, Donny. We’re so pleased that we could help you save on your insurance! Making things easy for our customers is always our top priority, and we’re grateful you took the time to share your experience with us. Thank you for choosing Melissa Miller State Farm Agency!"
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daghli

November 1, 2024

5  out of  5
rating by daghli
"We have insurance from State farm for years. Very satisfied with Anna, she is always so quick with responding, always helpful with my questions. Its hard to find these qualities these days so I greatly appreciate that. - Katarina"
We responded:
"Katarina, we’re thrilled to hear how satisfied you’ve been with Anna’s help over the years! Your kind words about her responsiveness and willingness to assist mean so much to our team. We agree—those qualities are special, and we’re grateful to have someone like Anna here to support you. Thank you for your trust, and here’s to keeping your experience top-notch!"
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Erika Helgesson

October 31, 2024

5  out of  5
rating by Erika Helgesson
"Amazing, quick, and courteous!!!! Helped me out, same day service, and I got full coverage at a lower rate!"
We responded:
"Hello Erika! It’s wonderful to know you received the high standard of service we aim for, and that we could help you find a great rate along the way! We believe in handling things swiftly and thoroughly, and it’s great to know that approach met your needs. Thank you for the fantastic review!"