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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Terrance Begley

March 13, 2023

5  out of  5 rating by Terrance Begley
"Anne did an awesome job helping me, I highly recommend her."

michael anders

March 12, 2023

5  out of  5 rating by michael anders
"Paul Braks with Melissa Miller's State Farm office provided outstanding service."

Drew Deatherage

March 7, 2023

5  out of  5 rating by Drew Deatherage
"I worked with Paul and he was great! I've had insurance with a bunch of different big name companies and this was the best customer service I've gotten thus far."

Richard Ritchey

January 31, 2023

5  out of  5 rating by Richard Ritchey
"Thank you Melissa, for your friendliness, and ability to get us a great deal on our car insurance! We are so happy that we are saving $ each month! Thank you! (wife of Rich)"

Jill Spitz

January 31, 2023

5  out of  5 rating by Jill Spitz
"I highly recommend Melissa Miller and her staff for insurance needs. They have always been extremely courteous, professional and personable when I call."

Sharon.Harry Konsa

January 18, 2023

5  out of  5 rating by Sharon.Harry Konsa
"Melissa Miller and her team are first rate in all areas! They provide excellent customer service - very friendly, yet professional - and have met all of our insurance needs with utmost care. We highly recommend them! I just had a great conversation with Alexus Molinari in this office and she was not only friendly but extremely helpful. I had let our Drive Safe and Save discount expire, and she immediately told me that she will do everything in her power to get it reinstated. We will stay with Melissa and her crew until we don't drive any more! Sincerely, Sharon Konsa"

Jessica Furman

January 3, 2023

5  out of  5 rating by Jessica Furman
"Had to get my renters switched over and Alexus, apart of Melissa’s team, made it super easy! She answered all my questions and was very patient and professional. Definitely will be coming back for other policies in the future :)"

Todd Fitz Gerald

December 21, 2022

5  out of  5 rating by Todd Fitz Gerald
"Very pleased with service. Just transferred my three autos plus homeowner's policy. Timely, professional and courteous. Premiums were more competitive simply put!"

Haralee Weintraub

November 23, 2022

5  out of  5 rating by Haralee Weintraub
"Shopping for new insurance usually isn't something on the top of a list of fun things to do, but this office made it so easy and painless that I would recommend them to anyone looking to change or to see if they can get a better deal! I worked with Lindsey and she was knowledgable, professional, efficient and a pleasure to work with. She also saved me money, a win win situation all around!"

Hannah Ritchey

November 18, 2022

5  out of  5 rating by Hannah Ritchey
"Amazing service! Very personable and kind got me set up with cheaper insurance quickly, great experience"

Becca Vasquez

November 7, 2022

5  out of  5 rating by Becca Vasquez
"Lily was amazing. She was friendly, polite and took the time to answer my questions. She made the process very easy and clearly explained each step."

Eric V

October 23, 2022

5  out of  5 rating by Eric V
"Beware! Every aspect of my interactions with these State Farm agents has been problematic AT BEST, deserving of 1 star but those are buried by Google. The rates quoted were a fraction of what they attempted to bill me for, and they failed to add another vehicle and person after taking all their needed information. An account audit and emails confirm there’s a systemic problems within this SF office. In less than a week my paid up account, was labeled A month behind ALL WITH NO COMMUNICATIONS! Serious unsubstantiated billing practices are a major red flag. 9 months prior Olivia Lantz also reviewed with similar issues, clearly there are problems affecting customers coverage money and trust. I’ve never experienced this level of dysfunction with any service providers in my many decades of being insured. It’s far too much for me to tolerate, I’ve moved on to a more experienced and professional SF agency. Lesson learned/ Always look at the lowest reviews to uncover the real problems. Finding a good agent is not easy, check all the low ratings 1st."

Catherine Miller Crowte

September 9, 2022

5  out of  5 rating by Catherine Miller Crowte
"Kelsey and everyone at Melissa Miller's office are extremely knowledgeable, helpful and professional!"

Cheryl Goetchius

September 9, 2022

5  out of  5 rating by Cheryl Goetchius
"Great service and always very friendly and helpful"

Daniel DeRoo

August 17, 2022

5  out of  5 rating by Daniel DeRoo
"The entire staff in Miller's office are always friendly and ready to answer any questions as clearly as possible. I feel like they truly care about giving the best service possible to their customers. I would recommend them to anybody."

Steven Wong

August 13, 2022

5  out of  5 rating by Steven Wong
"Very happy with Melissa and her team! Sierra and Kelsey have assisted me for many years with my insurance needs and are always friendly and helpful. Great agency and people!"

Eric Renaud

August 9, 2022

5  out of  5 rating by Eric Renaud
"Sierra and Melissa are so easy to work with, providing superior coverage for our home and autos, along with their superior service. My family feels very secure in the knowledge that our coverage will provide for our needs should circumstances require it."

Elaine Teadtke

July 27, 2022

5  out of  5 rating by Elaine Teadtke
"I love dealing with Melissa and her team! I am always treated with respect and professionalism whenever I call in, whether it be a question, to pay my bill, or other business. I always get knowledgeable information, and they make me feel like the most important person in the room. I have been with this team for years, and it has been such a pleasure that I plan to be with them for years to come!"

Gerad Preston

July 20, 2022

5  out of  5 rating by Gerad Preston
"This insurance company really does care about you. Every person I've talked to on the phone has been extremely polite age professional"

Amarissa Parker

July 19, 2022

5  out of  5 rating by Amarissa Parker
"We have been with State Farm for years; Specifically Melissa Miller's office. We are absolutely pleased with their customer service and the speed at which they work to ensure all is well with policies."

Emery Bean

July 19, 2022

5  out of  5 rating by Emery Bean
"Melissa and her team are amazing! Always very helpful and doesn't push any unnecessary coverage. They are LGBTQ+ friendly! Highly recommend!"

Bruce Weaver

July 18, 2022

5  out of  5 rating by Bruce Weaver
"Customer service role models. Every question or concern is answered and addressed."

Sweet Geeta

July 14, 2022

5  out of  5 rating by Sweet Geeta
"I've been a State Farm customer for well over a decade. With Melissa Miller leading her team, I have great reasons to stay with State Farm for another decade. I especially appreciate the way Melissa's team proactively addresses my current needs today, and proffers informed solutions that perfectly fit where I anticipate my needs will be tomorrow. Gratefully, Geeta L."

Snigdha Roy

July 8, 2022

5  out of  5 rating by Snigdha Roy
"Gets things done quickly, no hassles. I actually chanced upon them for renter’s insurance first and discovered their car insurance premiums far beat out all competitors when I shopped around years later. Lovely people. I appreciate that they pulled together a team effort for my case when one of the people in charge went on vacation and were able to take care of renewing my insurance regardless."

Valerie Roszina

June 30, 2022

5  out of  5 rating by Valerie Roszina
"Always helpful and pleasant!"