State Farm® Insurance Agent Melissa Miller

"I’ve been with Melissa Miller’s agency for many years now. I’ve always been pleased with the knowledge of the team and their customer service has been top-notch. I have found the team to be very knowledgeable, quick to reply, and quick to investigate if there is a question that I present for which they don’t have an immediate answer. And They’ve done an excellent job in researching and getting back to me in a timely manner. Their current office space is quite pleasant and professional, located just off of I-205 with ample and easy parking. Top notch."

"We've been with Melissa Miller State Farm for several years and needed to review our policies recently. Penny, at the office, was great to work with. She took the time to review all our policies with us and has a ton of experience with all the ins and outs. She also got right back to us with all the questions we had. Another great experience with this State Farm office."

"I met with Penny Postlewait and we went over our policies and coverage. Penny was very thorough with each policy and made suggestions that would benefit us. Penny was extremely helpful, friendly and knowledgeable about our needs and made sure we have enough insurance if something were to happen. I would highly recommend this agency, State Farm and Penny Postlewait."

"Penny helped me get coverage for both of my vehicles at a great price! she’s very good at communicating and quick too!"

"Penny helped me switch my insurance and was very quick and no stress! She was very knowledgeable and knew just the right questions to get me through the process, thank you ‘"

"Penny is all one could dream about when it comes to an insurance agent. Our family trusts Penny like she’s a part of our own. She ensures all of our needs are met with immense efficiency and integrity. Her friendly smile and infectious laughter brightens every meeting. If we could, we’d give her a raise and make her employee of the year!"

"We recently transferred from our previous agent to Penny. Unsure of what to expect, Penny treated us with kindness and professionalism. She made our transfer process seamless and put all of our worries at ease. She answers all of our difficult questions effortlessly, making sure that we fully understand what is included in our plan and coverage. I wouldn’t go anywhere else!"

"Great customer service! Penny Is friendly, knowledgeable, and quick to respond. Highly recommend this office for your insurance needs."

"Penny is so absolutely the best."

"We reached out to Melissa Millers office with a unique auto insurance coverage accident issue, and her team was absolutely amazing! They provided outstanding customer support, prompt follow up throughout the process, and confirmed closure to our issue. We are very grateful for Melissa's team, and highly recommend Melissa Miller's office for your insurance needs."

"Penny is really helpful and very responsive!"

"Beyond words. This branch has the most caring,paitent,professional people, working very hard everyday to keep their customers insured amd happy. They go above and beyond every single time. Ive been with them.so long it's almost like dealing with family. Only in a good way 🥰 Ill be a life time client for sure."

"Penny Postlewait at the Melissa Miller Agency at State Farm has been wonderful to work with and quickly resolved issues related to my new home purchase. Thank you, Penny!"

"I've been a long time customer of State Farm-since I got my drivers at 16 back in 1974. Mostly auto insurance and life policy's. I recently added homeowners to my coverages. There was a problem with the homeowner's policy after about 2 months in. Penny helped me through the process to a prompt resolution. Good professional service. Thank You Penny!"

"These days it is rare to find good service. Anna was the exception I am happy to say. She was pleasant and knew her job well enough that she gave me all the information I needed and made an arrangement for my future needs. Thank you Anna!"

"This office team, led in my case by Anna, was extremely helpful, gracious, & expedient. We wrapped up a new auto policy, which I needed in a hurry, within a few minutes -- and I was offered a very strong policy at an extremely competitive rate. Love these folks..."

"Local insurance firm with competitive prices and great service. Had all of our insurance needs covered for home, auto, rental houses and umbrella coverage. Really liked the yearly review to understand and adjust our coverage as needed. Penny did a really good job."

"I can't say enough good things about the team at Melissa's office. I transferred to Melissa as my agent of record after having wildly unprofessional experiences with my former agent, and Penny and Anna were quick to assist me and get things straightened out. Penny took the time to speak with me directly to solve various issues, was proactive at every turn, and additionally gave me great advice to consider for future policy adjustments. She has been absolutely wonderful to work with, and I would highly recommend this office to anyone looking for professional, empathetic and knowledgeable agents for support with their insurance policies going forward. Thank you again, Penny!"

"In a world where you can get insurance everywhere and probably cheaper than State Farm, it is the service that matters. Penny and the Melissa Miller agency provides the best service in the industry by far!! I wouldn’t go anywhere else for my insurance needs."

"Lily was amazing. She was friendly, polite and took the time to answer my questions. She made the process very easy and clearly explained each step. I have also spoke with Anna who was fantastic, and took the time to make sure all my questions were answered."

"Everyone knows how difficult and tiring it is to find a suitable insurance company. After several attempts, I decided to try to find luck in State Farm. Agent Anna Koval absolutely deserves the highest respect and the highest rating. Anna patiently and attentively listened to my wishes, paying special attention to details, patiently allocated a lot of time explaining in detail the insurance terminology, which was initially unclear. I wish that Anna's professionalism will not go unnoticed. Thank you State Farm for such a wonderful person."

"Hello everyone, dealing with insurance companies can be like going to the dentist for a rot cannel. I find that things always go smoother when you’re dealing with an agent that comes from the heart and a place of gratitude. In today’s digital world, greed, and corruption a true human is easily alienated. It takes a special persona in an agent to make one feel useful, competent, and belonging. Anna’s kept me around with her understanding and kind words, she is a total asset along with the rest of the staff. Thank you 😊🖖 Tito"

"Anna has been consistently exceptional in her support and responsiveness. Every time I’ve reached out with questions—whether it’s about policy changes, billing details, or special endorsements—she gets back to me promptly with clear, thorough answers. She always provides helpful context and anticipates follow-up questions, making the process smooth and stress-free. Her professionalism, attentiveness, and warm communication style make her a pleasure to work with. I truly appreciate her dedication and reliability!"

"Penny was wonderful helping me help my Mom handle a few things while she moves. Penny was great communicating & staying in contact, following up & making sure everything was handled."

"I love ❤️ working with this office so much! Penny is always so responsive, quick to answer questions, and so efficient about getting my new policies quoted/written! Most other agents don't understand business policies, Penny just is a whiz at fully understanding them! ☺️"